Terms and Conditions for Taj Journey
Terms and Conditions for Taj Journey
1. Booking and Payment:
- All bookings for Taj Journey tours must be made through our official website, authorized agents, or directly with our customer service representatives.
- Full payment or a deposit as stipulated for each tour is required at the time of booking to secure your reservation.
- Payments can be made via credit card, bank transfer, or other accepted methods specified on our website or by our representatives.
2. Cancellation and Refunds:
- Cancellations made by clients are subject to cancellation fees as outlined in our cancellation policy.
- Refunds, if applicable, will be processed within a reasonable timeframe, following our refund policy guidelines.
3. Tour Alterations:
- Taj Journey reserves the right to alter or cancel any tour due to unforeseen circumstances, such as weather conditions, natural disasters, political instability, or insufficient bookings.
- In the event of tour alterations or cancellations initiated by Taj Journey, clients will be offered alternative arrangements or provided with a full refund.
4. Travel Documents:
- Clients are responsible for ensuring they possess the necessary travel documents, including passports, visas, permits, and vaccination certificates, as required for their chosen destination.
- Taj Journey will not be liable for any consequences resulting from clients' failure to obtain the necessary travel documents.
5. Health and Safety:
- Clients must adhere to all health and safety guidelines provided by Taj Journey and local authorities during the tour.
- Clients with pre-existing medical conditions are advised to consult a healthcare professional before undertaking any tour activities.
6. Insurance:
- It is highly recommended that clients obtain travel insurance covering medical expenses, trip cancellation, baggage loss, and other unforeseen circumstances.
- Taj Journey shall not be held liable for any loss, injury, or damage incurred by clients during the tour.
7. Conduct:
- Clients are expected to behave responsibly and respectfully towards fellow travelers, tour guides, and local communities.
- Taj Journey reserves the right to remove any client from a tour if their behavior is deemed disruptive or poses a threat to the safety and enjoyment of others, without providing a refund.
8. Liability:
- While every effort is made to ensure the safety and satisfaction of our clients, Taj Journey shall not be held liable for any loss, injury, damage, or inconvenience arising from factors beyond our control.
- Clients participate in tours at their own risk and acknowledge the inherent risks associated with travel and adventure activities.
9. Disputes:
- Any disputes or claims arising from these terms and conditions or the provision of our services shall be governed by the laws of the jurisdiction where the tour is conducted.
- Clients agree to resolve any disputes with Taj Journey amicably through negotiation and mediation, if necessary.
10. Updates to Terms and Conditions:
- Taj Journey reserves the right to update or modify these terms and conditions at any time without prior notice. Clients are advised to review the terms periodically for any changes.
By booking a tour with Taj Journey, clients acknowledge that they have read, understood, and agreed to abide by these terms and conditions.